For elderly travellers
Airport help for your parents — so they're never alone.
A dedicated assistant meets them at the kerbside, walks them through check-in, security and boarding at their own pace, and stays with them until they're on the aircraft — and meets them at the gate on arrival. Premium assistance from ₹2,000 per traveller. Any airline.
Available at 13 Indian airports · book from anywhere in the world.
What your parent gets
Everything a senior travelling alone needs — included, never vague.
Wheelchair & buggy
Wheelchair on request and a golf-car ride across long terminals — so there's no tiring walk.
Kerb-to-gate escort
A dedicated assistant meets them at the kerbside by name and stays with them at their pace, the whole way.
Porter for every bag
We carry and manage all baggage — they never lift or drag a suitcase.
Fast-track queues
Priority lanes at check-in, security and immigration (where available) — minimal standing and waiting.
Hindi & local-language help
Assistants speak Hindi and the airport city's language — never a communication barrier.
Live updates to you
Photo + status on WhatsApp at each step, so you know your parent is safe even from another country.
Booking for your parents from another city or country
You book — from anywhere
Book online from the US, UK, UAE, Canada or India. Pay in your currency. Add 'wheelchair needed' in the notes.
We coordinate with your parent
We confirm directly with them on WhatsApp/phone in their language. They only keep the booking reference.
We meet & escort them
Kerbside greeting, bags taken, walked through check-in, security and boarding — and met at the gate on arrival.
Why families trust us with their parents
Our assistance is delivered by airport-authorised ground operators — the same teams airlines use for VIP passengers. Every assistant carries a valid airport permit and ID, with mandatory background and police verification. We've helped 50,000+ travellers, including the elderly parents of families across 35+ countries — booked remotely, handled on the ground, updated in real time.
Questions families ask us
Is a wheelchair available for elderly Akasa Air passengers?▾
Yes — a wheelchair is arranged as part of our Premium assistance at all 13 Indian airports we cover. Just add 'wheelchair required' in the booking notes or message us after booking. Our assistant pushes it through the airport with your parent the whole way.
Can I book this for my parents while I'm in another country?▾
Absolutely — that's how most of our senior-care bookings happen. You book from your phone or laptop anywhere in the world, pay in your local currency or INR, and we coordinate directly with your parents on WhatsApp/phone in Hindi or their preferred language. You get the confirmation, voucher, and real-time updates on travel day.
What if my elderly parent doesn't speak English?▾
Not a concern. Our airport assistants speak Hindi fluently and usually the local language of the airport city too (Kannada at Bengaluru, Marathi at Mumbai, Malayalam at Thiruvananthapuram, and so on). Language is never a barrier.
My mother gets confused at big airports. What exactly do you do?▾
Our assistant meets her at the kerbside where the car drops her, greets her by name, takes her bags, walks her at her pace to the Akasa check-in counter, helps her check in, escorts her through security (fast-track where available) and right up to the boarding gate. She is never alone in the airport. On arrival, the same — we meet her as she steps off and escort her to your driver.
Is it safe? Are your staff trustworthy?▾
Yes. The service is delivered by airport-authorised ground operators — the same companies airlines use for VIP passengers. Every assistant holds a valid airport entry permit and ID badge, with mandatory background and police verification for all airport-side personnel. We've served 50,000+ travellers, including elderly parents of families in 35+ countries.
Do I need to be flying Akasa Air to book this?▾
No. This is airport assistance for your Akasa Air journey, but the service is open to any airline — so if parents are travelling together on different airlines, or connecting, the whole family can still be assisted together.
Which plan should I book for elderly parents?▾
Premium is the right choice for most elderly travellers — full meet-and-greet, porter, wheelchair/buggy, fast-track and a kerb-to-gate escort. Where offered, Elite adds lounge access for a restful wait before the flight. Premium assistance starts from ₹2,000. Basic is baggage help only — not enough for a parent travelling alone.
What if my parent's flight is delayed?▾
We monitor flight status in real time and adjust automatically — no action needed from you or your parent. Our WhatsApp helpline keeps you both updated, and the booking stays valid for the actual departure or arrival regardless of delay.
Senior assistance at your parent's airport
Give your parents a smooth, safe airport journey
Premium assistance from ₹2,000 per traveller. A real person, by their side from kerb to gate. Booked in 60 seconds.
Book assistance →