Question 1

Which Indian airports do you cover?

Accepted Answer

We currently serve 13 airports: Delhi (DEL), Mumbai (BOM), Bengaluru (BLR), Hyderabad (HYD), Ahmedabad (AMD), Jaipur (JAI), Lucknow (LKO), Thiruvananthapuram (TRV), Guwahati (GAU), Mangaluru (IXE), and North Goa-Mopa (GOX). Chennai, Kolkata, Kochi, Pune & Chandigarh coming soon. Private airport transfer is currently live at DEL and HYD, expanding soon.

Question 2

How quickly will I receive confirmation?

Accepted Answer

Instant. The moment payment clears, you'll receive a confirmation email, downloadable PDF voucher, and SMS/WhatsApp on the registered number. Our representative reaches the gate 30 minutes after landing (arrivals) or 90 minutes before departure (departures).

Question 3

Is payment secure?

Accepted Answer

Yes. All payments are processed by Razorpay (PCI-DSS Level 1 certified) with bank-grade 256-bit SSL encryption. We never store your card details — they go directly from your browser to Razorpay. Refunds processed within 5-7 working days.

Question 4

Can I book for someone else?

Accepted Answer

Absolutely. Use the traveller's name in the booking form, but keep your phone number for confirmation messages. Their photo and ID type will be captured at the airport by our staff.

Question 5

What if my flight is delayed?

Accepted Answer

No problem. Once you've booked, our ops team monitors your flight in real time via flight number. The representative reschedules automatically — no action needed from you. For unusual delays (3+ hours), our 24×7 WhatsApp helpline (+91 95999 93821) is available.

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